F.A.Q


Having an accurate inventory compiled at the beginning of the tenancy by an AIIC independent inventory clerk, reduces the risk of disputes about damages to the property or contents and avoids the many pitfalls that may be encountered with an unapproved inventory clerk.
This inventory can be used as the primary piece of evidence by deposit scheme arbitrators or in a court of law.
We are based in Islington N1 and we cover - Islington, Camden, Kentish Town, Tufnell Park, Highgate, West Hampstead, Hampstead, Belsize Park, Holloway, Archway, Camden, Euston, Kings Cross, Hackney, Bethnal Green, Turnpike Lane, Wood Green, Tottenham Hale, Canary Wharf, Stoke Newington, Elephant & Castle and most surrounding areas.
If  your request is urgent please call or WhatsApp us on 07494 478 415 or scroll down on the web page and fill out the booking form. We will reply at our earliest convenience.
All payments can be made in cash or by debit and credit card. Our banking details will be listed to bottom left of received invoice.

For new clients:
Payment will be due prior to release of the report - normally from 24 - 48 hours after conducting the job.
We will test appliances for power only, this includes washing machines, dryers, fridges, vacuum cleaners, ovens and hobs etc.
Property left in lofts, cellars and locked rooms which have not been inventoried are the sole responsibility of the Landlord.

If additional items are to be listed, itemisation of kitchenware and cutlery this will incur a small extra charge.

Plants and shrubs are not listed. this will also be at the landlords request.

  • As we are currently following the Government Guidelines for COVID-19 we will meet one tenant for handover of keys only. Once the check out has been conducted we will call the tenant to notify them of our findings.
Yes as a part of the check In procedure, we will test smoke and carbon monoxide alarms for power, read meters where possible, handover of property keys and request a signature. We will also alert the agent or landlord of any concerns.

We do take all meter readings where possible. You would need to confirm the location when booking.

If any meters are not labelled we would need you to confirm the meter reference number

We will always have an FB1 and FB2 key to hand. Please ensure we have the correct keys to gain access

We do also ask that the agent or landlord also takes pictures of the meter readings as we cannot be held accountable for any discrepancies.
If the inspection is unable to go ahead for any reason.
We reserve the right to charge 50% of the fee if 48 hours notice is not given and the full fee If 24 hours notice or less is not given.
Reports will usually be prepared and sent to the client in the agreed timeline which is normally within 24-48 hour

Our accounts team will release the report via email in PDF format, once the invoice has been paid and received in full.