F.A.Q

Ensuring the creation of a precise inventory at the outset of a tenancy by an AIIC independent inventory clerk minimises the likelihood of disagreements regarding property or contents damages and mitigates potential complications. Such an inventory serves as pivotal evidence for deposit scheme arbitrators or legal proceedings.

We are situated in North London N8 and readily extend our services to encompass a wide range of areas upon request in London all Areas

However, we kindly request your understanding that properties located beyond our standard coverage may necessitate a small additional fee.

We will conduct power-only tests on appliances, including washing machines, dryers, refrigerators, vacuum cleaners, ovens and hobs.

If your request is urgent, please contact Elaine James at 07494 478 415 or via email at info@ejinventoryservices.co.uk. 

Payments can be made via bank transfer. Our banking details will be listed at the bottom left of the received invoice.

Any clients not adhering to the payment requests and guidelines. We will have no option but to request payment upfront before visiting any properties.

Property left in lofts, cellars, and locked rooms that have not been inventoried remains the sole responsibility of the landlord.

If additional items, such as kitchenware and cutlery, are to be itemised, a small extra charge will apply. Plants and shrubs will not be listed unless specifically requested by the landlord.

Tenants do not have to be present at the Check Out of the property, but we will make contact on the day if we have any questions or concerns.

We will test smoke and carbon monoxide alarms for power only, as part of the check in procedure, where accessible and also note meter readings.

If an inspection cannot proceed for any reason, we reserve the right to charge 50% of the fee if notice of at least 48 hours is not provided.

If notice of 24 hours or less is given, the full fee will be charged.

In cases of frequent bookings and cancellations, EJ Inventory Services reserves the right to request partial or full payment prior to revisiting the property.

Once the invoice has been paid in full, which typically occurs within 24-48 hours after the property visit has been conducted, our accounts team will email the report to the client in PDF format, the turnaround time may increase in busy periods and or bank holidays.

As part of our check-in process, we will endeavour to take all meter readings where possible. The landlord or agent will need to confirm the location and reference numbers of the meters when booking.

We apply a £25.00 surcharge for services on Sundays and requested Bank Holidays, which can be discussed during the booking process.

We will not climb ladders in any property or put ourselfs at any risk
We will ask that any pets are put in a safe place and seperate area to the clerk, prior to any property visit.